Adding users to your account

So, you need to add a new user to your account, perhaps one of your account's team needs to be able to download and pay invoices, or perhaps one of your tech team need to be able to raise support tickets. Our system allows you to add users and set granular permissions.

IMPORTANT - Ensure you have set the appropriate privileges when adding the users, selecting no privileges will mean the user cannot perform any actions.

1. Using the nav-bar on the left-hand side, select "Account - Manage Contacts"



2. In the contacts menu you can edit existing contacts or add a new one, to add a new user click "Add New Contact"


3. Fill out the user information in the above panel, they will use the email assigned here to log into admin panel.

4. Select the priviliages you wish the user to have and click "Submit" (In this example, we have given a user the "Technical Staff" privileges that gives them full control over services and create/respond to tickets).

 


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